Mobile Back Cover Refund
Once the product is delivered you should report within 72 hrs for any defects like fitting issue, damage etc. in order to be applicable for exchange or refund if same issue persists for second time.
You need to provide proof regarding defect of the phone case in video format right from opening a sealed package.
There is no return applicable on any phone covers. We do not provide refund for delivered orders.
If customer has choose wrong name and phone model then it cannot be replaced or exchanged with new model. You have to place fresh order for the same.
If 72 hrs has been crossed then your not eligible for any refund or exchange under any circumstances.
If customer mention wrong address, contact number and item shows delivered in case of prepaid order then we are not eligible for refund the amount.
Once order is placed it customer should report within 4 hours if the order requires to be cancelled.
Refund will be initiated 72-96 hrs once shipment is collected from customer via GPay, Paytm or UPI.
- Return Or Exchange is not available on Hard and Silicone case in the event of a little color differentiation.
- Hard cases are hand made and color may vary from actual pictures.
- For any circumstances if there is return on silicone case. The package should be completely sealed.
- If we have sent you wrong phone model which you have not ordered for then you will be applicable to get a replcement case or a refund.
Once the customer places the order we believe that the customer has went through our product descriptions with images along with our terms & conditions and exchange policies.
COD shipping amount and reverse logistics will be deducted in case of refund.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item send your item to: 1204 Range Heights Behrum Baug Road, 400102 Mumbai MH, India.
To return your product, you should mail your product to: 1204 Range Heights, Behrum Baug Road, Mumbai- 400102 Mumbai MH, India. Contact us at - firstname.lastname@example.org
All replies will be done within 24 working hrs time i.e via mail or whatsapp. Please do not expect instant reply.
Whatsapp- +91 91368 04662 (Mon-Sat 11:00AM - 6:00PM)
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary