Croc Pattern Phone Case for Samsung Galaxy S25 Ultra | Aeroflex Borderless Frame | Real Feel Leather | MagSafe Compatible

Once the product is delivered you should report within 72 hrs for any defects like fitting issue, damage etc. in order to be applicable for exchange

If we have sent you wrong phone model which you have not ordered for then you are eligible to get a replacement case or a complete refund including shipping charges. 

Once order is placed it customer should report within 4 hours or till order is dispatched if the order requires to be cancelled. Order cannot be cancelled once disaptched

Returns will be applicable on certain products for which you ask support on whatsapp or email if the product is disliked (not satisfied reason) by the customer, or if a wrong product was ordered. Exhange option is available on certain products for which details is mentioned below. Please note that protection layer if any must be intact 

Return or exchange option is not available on clearance sale product section and liquid silicone cases

You may be asked to provide proof regarding defect or missing item of the phone case by sharing unboxing 360 degree video right from opening a sealed package. So please record when package is received 

Once the customer places the order we believe that the customer has went through our product descriptions with images along with our terms & conditions and exchange policies. 

TEMPERED GLASS / LENS PROTECTOR REPLACEMENT

Please note that return or replacement option is unavailable on tempered glass, lens protector. Incase damaged received then it's mandatory to provide an opening seal package 360 degree video right from opening the outer package in order to provide replacement.  If there are bubbles during application we (Season Made ) are not responsible for that, it depends on application process. For perfect application you can follow a Youtube Tutorial of screen protector application.

EXCHANGE OPTIONS

 If the shipment is received at your end: in the first 72 hours of the receipt of the shipment you may log for an exchange, the product must be in a saleble condition with the original packaging. Any protection layer must be intact and not removed. Mail us your order ID and your new preference. 

We do not provide a refund for any orders once it is shipped from our warehouse. However, you can exchange it within 72 hours of the receipt of the shipment at your end with anything else available on our website, just follow the steps mentioned above.

PS: We will only dispatch your new order once we have received the original order at our warehouse

COD shipping amount  may be deducted upto Rs.60/- for refund

Shipping
To return your product, you should mail your product to: Range Heights, Behrum Baug Road, Mumbai- 400102 Mumbai MH, India. Contact us at - support@seasonmade.com

All replies will be done within 12-24 working hrs time i.e via mail or whatsapp or may be called by our representative

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.